Internet Privacy Policy
The Crane has a strong commitment to providing excellent service to all of our customers, including respecting their concerns about privacy. We understand that visitors to this website may have questions about whether and how this website collects and uses information. We have prepared this statement to inform you of the privacy principles that govern thecrane.com. This statement contains numerous general and technical details about the steps we take to respect your privacy concerns. The bottom line is that the needs and expectations of our customers form the foundation of everything we do - including protecting your privacy.
Browsing
We have not configured this website to collect any personally identifiable information from your computer when browsing this site. This means that, unless you voluntarily provide us with personal information, we will not know your name, your e-mail address, or any other information identifiable to you.
Information We Collect
For each visit to our website, our Web server automatically receives various information, including the computer's IP address, operating system version, browser software version and pages browsed. We collect the domain name of visitors to our Web page, the e-mail addresses of those who communicate with us via e-mail, information on what pages consumers access or visit, and information volunteered by the consumer, such as survey information, site registrations, and chat conversations. The information we collect is used to improve the content of our website, used to customize the content and/or layout of website for individual visitors, used to notify consumers about updates to our website, and used by us to contact consumers for marketing purposes. We treat the information you provide to us as confidential information; it is, accordingly, subject to our company's security procedures and strict corporate policies regarding protection and use of confidential information. Because laws applicable to personal information vary by country, additional measures that vary depending on the applicable legal requirements may be put in place. Information is generally processed and stored in Canada, in which data protection laws are not as comprehensive as in the European Union.
Cookies
Thecrane.com uses cookies to better serve you. We use cookies to store visitor preferences, record session information, such as which survey questions have been answered, record user-specific information on what pages users access or visit, alert visitors to new areas that we think might be of interest to them when they return to our site, record past activity at a site in order to provide better service when visitors return to our site, ensure that visitors are not repeatedly shown the same promotional messages, customize Web page content based on visitors' browser type or other information that the visitor sends. These cookies are permanent unless deleted by you.
E-Mail Lists
We do not want to send you e-mail that you do not want to receive. We maintain opt-in e-mail lists for communicating general announcements, new product offerings and special offers, but you will not be added to any of these lists by visiting our web site unless you choose to do so. We may send email to current and past customers. If you do not want to receive e-mail from us in the future, please let us know by sending an e-mail to privacy_policy@thecrane.com. Please be sure to send the e-mail from the address you wish to have deleted or if sending from a different email address, be sure to include the e-mail address you want us to delete. Please put "Unsubscribe" in the Subject heading of your email.
Disclosure of Information to Third Parties
The Crane prohibits the sale or transfer of personal information to entities outside of The Crane for their use without your approval and giving you the opportunity to opt-out.
The Crane may send personally identifiable information about you to non-affiliated companies that are not directly or indirectly controlled by, or under common control of, The Crane when:
- We have your consent to share the information;
- We need to share your information to provide the product or service you have requested;
- We need to send the information to companies who work on behalf of The Crane to provide a product or service to you. (These companies do not have any right to use the information we provide to them for any purpose beyond what is necessary to assist us.);
- We respond to subpoenas, court orders or legal process; or
- We find that your actions on our web site violate our usage guidelines.
Legal Issues
This is a Canadian website and is subject to Canadian law. The Crane will disclose personal information without your permission when required by law, or in good faith belief that such action is necessary to investigate or protect against harmful activities to The Crane guests, visitors, associates, or property (including this site), or to others.
Links to Other Sites
If you choose to leave this website via links to other sites, The Crane is not responsible for the privacy policies or content of those sites, nor is The Crane responsible for the cookies those sites might deposit on your hard drive.
Changes to Our Privacy Policy
In the future, we may need to change the privacy statement for Thecrane.com. All changes will be made here so that you will always know what information we gather, how we might use that information and whether we will disclose it to anyone.
Contacting The Crane
If you have any questions about this privacy statement or privacy concerns, you can contact us in three ways: |
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Privacy Policy
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