2007 Barbados Tourism Awards

The Crane Resort & Residence Marks its 120th Anniversary with Top Industry Accolade

St. Philip, Barbados, July 17, 2007: The Crane Resort & Residences, renowned for its understated elegance, old-world charm and natural beauty, has received the prestigious Pillar of Tourism Industry Award at the recent 2007 Barbados Tourism Awards Gala.

The second annual awards gala took place at Illaro Court, the official residence of the Prime Minister of Barbados.  This top honour was presented by Oliver Jordan, Country Head of The First Caribbean International Bank, to Paul Doyle, owner of The Crane Resort & Residence, who graciously accepted this exceptional tribute.

The Pillar of Tourism Industry award is considered the highest accolade for Barbados workers and stakeholders.  This is the second consecutive year that The Crane Resort has been nominated for this award and its first win.  Nestled on a powdery pink sand crescent beach, The Crane, established in 1887, celebrates 120 years this year and holds the distinction of being the Caribbean’s oldest continuously operating resort hotel.

“We are thrilled to receive this prestigious accolade on the resort’s 120th anniversary year,” commented Paul Doyle, owner of The Crane Resort & Residence.  “At The Crane we pride ourselves on being the destination of choice for discerning holidaymakers who appreciate a vacation experience that is luxurious, relaxing and set against a breathtakingly beautiful natural setting, which is unmatched on the island.” 

The Barbados Tourism Awards were developed to recognize excellence and to ensure that tourists enjoy positive and memorable experiences while visiting the island.  Nominees for The Pillar of Tourism Award - Business must display a commitment to continually enhancing the tourism sector in Barbados, through improving product and service quality in an innovative and creative manner.

Award Criteria:

Dedication to the Industry
Excels in its efforts to develop tourism in Barbados and its activities have had a major positive impact on Barbados tourism and culture.

Extraordinary Customer Service
Demonstrates outstanding efforts in customer service that continuously exceed customer expectations.

Commitment to Improving Product/Service Quality
Demonstrates commitment to improving product or service quality by establishing effective product improvement and quality management programmes.

Innovation & Creativity
Has initiated and/or supported an innovative or creative idea within the last twelve to twenty-four (12-24) months which has enhanced the efficiency and effectiveness of the Barbados tourism sector. Has set benchmarks for others to emulate in the tourism sector, through innovation, creativity, quality and uniqueness.

Business Results
Exceeds industry-standard performance in the key business areas of customer service, human resources, financial growth and operational performance.

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